Luxand FaceSDK FAQs

1. How can I evaluate FaceSDK?

   In order to evaluate FaceSDK, you will need to download the trial version: http://luxand.com/facesdk/download/
   You will also need an evaluation key. Please fill in the following form to obtain the key: http://luxand.com/facesdk/requestkey/

2. How much does FaceSDK cost?

   The license fees for FaceSDK vary and are based on how FaceSDK is being used. For specific pricing information, please fill in our FaceSDK license use form: http://luxand.com/facesdk/order/

3. How can I use FaceSDK with a database (DB)?

   You can use FaceSDK with any DB you like. FaceSDK facial templates are created as a binary field. Our sample application Lookalikes demonstrates how to use FaceSDK with SQL databases.

4. Does FaceSDK support IP cameras?

   Yes. The 4.0 version of FaceSDK supports MJPEG cameras.

5. What is the speed of face recognition?

   FaceSDK can compare a single face to a database of faces at a matching speed of 49,700 comparisons per second on an Intel Core i7 930 processor with 8 threads.

6. Can I use FaceSDK in a Web application?

   Yes.

7. Does FaceSDK support visual effects?

   No. The additional visual effects found in our end-user products or on Web sites are not included in FaceSDK. If you want to use these applications, fill in this form and specify the type of technology you are interested in: http://luxand.com/facesdk/order/

8. Does FaceSDK work in low light?

   Yes. FaceSDK works in low light conditions and it can even process pictures from infrared or nightvision cameras. We recommend making several facial templates for each person in low light conditions.

9. What operating systems and languages does FaceSDK support?

   FaceSDK supports a variety of operating systems and languages. Luxand FaceSDK is available for all 32-bit(x86) and 64-bit(x64) versions of Windows and Linux and for Intel 64-bit MacOS X. FaceSDK supports C++, Microsoft Visual C++ 6.0/2005/2008, Visual Basic 6.0 (VB6), Visual Basic.NET 2005/2008, Microsoft C# 2005/2008, Java 1.6 or higher, C++Builder 6.0, and Borland Delphi 6.0 or higher.

10. Do you have a Web API for face recognition?

    Yes. For more information, fill out this form and specify your interest in our facial recognition WebAPI: http://luxand.com/facesdk/order/

11. How can I use FaceSDK with VB6?

    Unfortunately, FaceSDK does not always run smoothly with VB6. However, most of the problems you will encounter are caused by VB6, not FaceSDK. If you receive an error while trying to compile the application, try opening file .vbp with the help of vb6.exe (instead of opening VB6 first and then trying to open the project). Please also try to install Microsoft Visual C++ 2008 SP1 Redistributable Package

12. How can I learn more about FaceSDK?

    Click here to view our online FaceSDK documentation or download it at the following link: http://luxand.com/download/Luxand_FaceSDK_Documentation.pdf

13. I still have a question. What should I do?

    If you are still experiencing problems with FaceSDK or have additional questions that were not answered in these FAQs, please contact our support team at support@luxand.com. Be sure to include a full description of your problem and the source code (if you are receiving errors and do not know how to fix them). This will help our support team assist you more quickly.